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Sales, Delivery and Return Policy

MEGAMIST product pages are not an online checkout store. They function as a technical catalogue and a project/quotation request channel. Price, stock, lead time, freight and installation terms are confirmed in a written quotation for each product and project.

Sales, Delivery and Returns

Review MEGAMIST quotation, pricing, stock, delivery, shipping, return, cancellation, warranty and after-sales support processes.

Quotation and pricing

Product price, currency, tax status, quantity, discount, stock and quotation validity are stated in the written quotation prepared by the sales team. Technical information on the website does not by itself form a sales contract.

Delivery and freight

Delivery method, freight charge, dispatch date and estimated delivery time are confirmed before ordering according to product size, weight, stock, destination and installation requirements.

Returns, cancellation and exchange

Terms depend on whether the product is standard or project-specific, its production or installation status, the written order and applicable law. Contact the sales team before starting a return or cancellation.

Damaged or incorrect delivery

Packaging and products should be checked upon delivery. Damage, shortages or incorrect goods should be reported to MEGAMIST as soon as possible with delivery documents and photographs.

Warranty and technical service

Warranty scope and period, commissioning, maintenance and service conditions are stated in the quotation, contract, warranty document or product documentation.

After-sales support

Spare parts, maintenance, technical consulting and field support requests are reviewed using the product serial/model information and project details.

About Google product and merchant data

Where no genuine fixed price is displayed on the page, MEGAMIST does not publish invented prices, zero-value prices or fabricated customer ratings. Quote-based pages are therefore marked as product supply and project consulting services rather than Google Merchant Listings.

MEGAMIST

Contact Sales

Contact our sales team before ordering to confirm price, stock, delivery, freight, return and warranty terms.

Contact Sales